Privacy Policy

• To create and manage bookings, provide customer support, and operate our services.
• To verify identity and eligibility (e.g., valid driving license) and prevent fraud/misuse.
• To send transactional messages (confirmations, reminders) and, with consent, marketing updates.
• To improve site performance, usability, and safety through analytics and diagnostics.
• To comply with legal obligations and enforce our Terms & Conditions.

We process personal data under one or more of the following grounds:

• Contractual necessity to deliver rental services.
• Legitimate interests (e.g., fraud prevention, service improvement) balanced against your rights.
• Consent for optional uses (e.g., marketing, certain cookies).
• Legal obligation where we must retain or share data with authorities.

We use essential cookies to keep the site secure and functional and may use analytics cookies to understand usage patterns.

• Essential: login/session management, security.
• Analytics: page views, events, device metrics (aggregated).
• Preferences: remember your settings (e.g., language).

• Service providers: hosting, payments, SMS/email, analytics (bound by confidentiality).
• Legal & safety: regulators or law enforcement when required by law or to protect rights and safety.
• Business transfers: during merger, acquisition, or asset sale with appropriate safeguards.
• We do not sell personal data.

We keep personal data for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

We implement administrative, technical, and physical measures designed to protect personal data (e.g., TLS encryption, access controls). However, no method of transmission or storage is completely secure.

• Request access to personal data we hold about you.
• Request correction, update, or deletion (subject to lawful exceptions).
• Object to or restrict certain processing; withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format (where applicable).
• To exercise rights, email privacy@renttorider.com.

Our services are not directed to children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us to delete it.

Your information may be processed outside your state or country by our service providers. We take steps to ensure appropriate safeguards consistent with applicable law.

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date. Your continued use of the services indicates acceptance of the changes.